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“The only thing worse than training your employees and having them leave is not training them and having them stay.” –Henry Ford
CUSTOMER EXPERIENCE DEVELOPMENT
McCormick Institute of Training
Practical, Customised and Outcomes-Driven Human Capital Development Programmes
McCormick Inst. of Training offers an innovative suite of effective and practical Human Capital Development programmes and services.
Focused on the areas of Leadership, Sales, and Customer Experience Development, McCormick Inst. of Training offers both customised and open programmes that aim to instill a culture of professionalism.
Our programmes are designed to be high-impact, data-centric and outcomes-driven, achieving outstanding results and a genuine Return-On-Investment (ROI).
What we do
Strategic Human Capital Development
We develop strategic business partnerships with clients, customising Human Capital Development programmes to suit the challenges and opportunities in your business
Open Development Workshops
Choose from one of our open Leadership, Sales, and Customer Experience Development programmes that are accessible and effective for businesses in any industry.
Upcoming Open Workshops
Upcoming Open Workshops
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“I want to thank you for your professionalism and effort over the 2 days with our Partners. We appreciate it, and believe the impact for continuous improvement has started.
I have already been contacted by a few of the attendees who expressed their "thank you’s" and real satisfaction with the course and content. Overall, a lot of positive feedback and interest to do this again / expand.”
Channel Sales Manager, Red Hat Sub-Saharan Africa
How the wheel of life turns you into a success
Monday, July 22, 2019
This is the first in a series of articles on Sales Success by someone with good claim to be South Africa’s leading motivator of sales improvements, Mick McCormick. He is founder of the McCormick In...
Ghost Calling – How Effective and Professional is your Telesales team?
Thursday, May 09, 2019
My articles to date have been leadership and sales focused as these two topics are of prime importance in order for companies to thrive in our VUCA (Volatile, Uncertain, Complex, Accelerated) World.
The Heartbeat of your Business
Thursday, November 01, 2018
A healthy salesforce must be one of the most important factors for any company wanting to thrive in a VUCA world. Your salesforce are the worker bees of your company hive. They are the ones connect...
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